Shipping policy

✓ Thank you for shopping with us!

We are committed to providing you with the best shopping experience. Below are the details regarding our shipping policy.

✓ 1. Free Shipping

We are pleased to offer Free Shipping on all orders USA. No minimum purchase is required.

Shipping Fee: $0.00 (Always Free)

✓ 2. Processing & Production Time

Since our items are handcrafted resin custom products, each piece is made to order with meticulous attention to detail.

Production Time: Please allow 15–30 business days for your order to be handcrafted before it is shipped.

We strive to complete your items as efficiently as possible without compromising quality. Once your order is ready, you will receive a notification with tracking information.

✓ 3. Order Cutoff Time:  Daily Cutoff 18:00  

✓ 4. Shipping Times

Once your order has been crafted and dispatched, the estimated delivery time depends on your location.

Standard International Shipping: Typically takes 5–10 business days depending on the destination and local customs processing.

✓ 5. Order Tracking

Once your package is shipped, a tracking number will be sent to your registered email address.

You can use this number to monitor the status of your delivery.

Please allow 24–48 hours for tracking information to update.

✓ 6. Customs, Duties, and Taxes

Please note that our free shipping policy does not cover any customs fees, import duties, or taxes that may be imposed by your local government.

These charges are the responsibility of the customer.

We recommend checking your local customs office if you are unsure.

✓ 7. Address Accuracy

Please ensure that your shipping address is correct at checkout.

We are not responsible for delays or lost packages caused by incorrect or incomplete address information.

✓ Need Help?

If you have any questions or need an update on your order status, please contact our support team.

Email:kelmark892@gmail.com