Refund policy

✓ 30-Day Returns & Exchanges

We accept returns and exchanges within 30 days of delivery.

✓ Accepted Returns

• Defective or damaged items
• Items that do not match the product description
• Non-defective items (including change-of-mind returns)

✓ Item Condition

To qualify for a return or exchange, items must be:

• Returned with all accessories, manuals, and included materials

✓ Return Method

Mail-In Returns

✓ How to Request a Return

Step 1
Contact us within 30 days of delivery.

Please provide:

• Order Number
• Reason for Return or Exchange

Step 2
After approval, mail the item to the return address below and keep your tracking information.

✓ Return Address
Room 2004, Building 2, Cuicheng Garden,
Baogang Avenue, Guangzhou, Guangdong,
China
Phone: +86 18925088597
Email: kelmark892@gmail.com

✓ Refund Processing

Refunds are issued within 7 Business Days to the original payment method.

✓ Return Shipping Costs

• Buyer pays return shipping unless the item is defective, damaged, or incorrect
• No Restocking Fees

✓ Important Notes

• Returned items must meet the condition requirements above
• Refund processing may take longer during holidays or peak seasons

✓ Need Help?

Questions about returns, exchanges, or refunds?

Email: kelmark892@gmail.com